Privacy Policy

Effective Date: 05/04/2024

1. Introduction

Welcome to Sign Mania! This Privacy Policy outlines how Sign Mania (“we”, “us”, or “our”) collects, uses, stores, shares, and protects your information when you visit our website signmania.co.za or use our services. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: When you place an order or contact us, we may collect personal information such as your name, email address, postal address, phone number, and payment details.
  • Usage Data: We automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, pages visited, and referring URL.
  • Cookies: We use cookies and similar tracking technologies to enhance your experience on our website and analyze usage patterns. You can control cookies through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To fulfill orders and provide services requested by you
  • To communicate with you, respond to inquiries, and provide customer support
  • To personalize your experience and improve our website
  • To analyze usage data and trends to enhance our services
  • To comply with legal obligations and protect our rights

4. Information Sharing

We may share your information with third parties in the following circumstances:

  • With service providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or providing services to you.
  • For legal purposes: We may disclose your information in response to legal requests, court orders, or to comply with applicable laws and regulations.
  • With your consent: We may share your information with third parties if you have given us consent to do so.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have certain rights regarding your personal information under the GDPR, including the right to:

  • Access: You have the right to request access to the personal information we hold about you.
  • Rectification: You have the right to request that we correct any inaccurate or incomplete information.
  • Erasure: You have the right to request the deletion of your personal information.
  • Restriction: You have the right to request that we restrict the processing of your personal information.
  • Data Portability: You have the right to receive the personal information you provided to us in a structured, commonly used, and machine-readable format.
  • Object: You have the right to object to the processing of your personal information.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Sign Mania

3 Trafalgar Pl., Farningham Ridge, KZN

Email: michael@signmania.co.za

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

By using our website or services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.